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Returns and Refunds Policy

 

Thank you for shopping at Caribbean Nostalgia by Cherish Frames.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be refunded within 30 days of the original purchase of the product.

To be eligible for a return, please make sure that:

- The product was purchased in the last 30 days

Products that do not meet these criteria will not be considered for refund.

The process would be as follows:

  1. Send an email with a photo clearly showing the concern or flaw to [email protected] with the order number.
  2. We would reply to assist and addres your concerns within 24 Hours.
  3. If you are still unhappy, we refund the payment.
  4. You keep the product, no need to return.

 

Damaged items

If you received a damaged product, please notify us immediately for assistance.

- By phone: 868-667-3233 or
- By email: [email protected] or
- By Facebook Messenger: Caribbean Nostalgia 


Sale items

Sale items can be refunded.

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

- By phone: 868-667-3233 or
- By email: [email protected] or
- By Facebook Messenger: Caribbean Nostalgia